All products for sale on this site are covered by the manufacturer's conventional warranty and by the 24-month warranty for lack of conformity, pursuant to Legislative Decree 24/02.
To obtain warranty service, the Customer must keep the invoice or the Transport Document received with the purchased goods.
The manufacturer's conventional warranty is provided in the manner illustrated in the documentation inside the package.
The 24-month warranty pursuant to Legislative Decree 24/02 applies to products that present a lack of conformity, provided that the product itself is used correctly, in compliance with its intended use and as provided in the attached technical documentation and is reserved to the private consumer.
In case of purchase by VAT holders or companies, the product warranty is 12 months.
In the event of a lack of conformity, we will restore the conformity of the product by replacing it until the contract is terminated.
In the event that we are unable to return a product under warranty (restored or replaced) to the customer, the latter may proceed at its discretion to return the entire amount paid or to replace it with a product with equal or superior characteristics.